Our Impact in 2019

  • Over 5,200 volunteers, offering over 36.400 hours of their time.

  • New figures reveal that 16,134 people were found sleeping rough on any given night in England in 2018/19, an increase of 32% on the previous year.

  • Figures reveal that 8,096 people were found sleeping rough on any given night in London in 2018/19, an increase of 7% on the previous year.

  • Rough sleeping in England has now increased by 250% since 2010

  • 24% of rough sleepers have been on the streets for 2 years or more.

  • 108,398 breakfasts served during this year, an average of 297 a day.

  • 5,698 different people used our services during this year.

  • 2,457 people used our advice services during the past year. 566 were women.

  • 24% of people using our services are under 26 years of age.

  • 49 people use the Whitechapel Mission's address to receive their post.

  • 47 people were helped to find employment

  • 58 were referred to drug or alcohol programmes.

  • 298 people received help in claiming benefits.

  • 32% of people using our services have been in care at some point.

  • 15% of people supported by the Whitechapel Mission have been in the armed services.

  • 63 people found permanent accomodation, either a flat or apartment. 312 people found a hostel during this year.

  • 29 birth certificates purchased during this year.

  • 52 people came to us without any form of ID at all.

  • 23,800 showers during this year.

  • 38% of people using our services have been in prison.

Learn more >>>

London Overground Impact

Since February 2019, we have been supported by London Overground in the hope of making a difference for those individuals asking commuters for money on the trails and stations.

Some people choose to donate money to the charity, some decide to donate food and clothing, and a huge number of people chose to donate their time to the charity.

We have seen an increase in the number of people being sent to the Mission for food, showers and clothing, by passengers. We have seen the number of people asking for assistance in moving away from the streets also increase and saying they were advised by passengers about our services.


We have witnessed:

7% increase in people visiting the centre in Whitechapel. An additional 21 people a day
20% increase in people asking for advice and counseling.
18% increase is requests for referrals to drug and alcohol programs
15% increase in people found a bed for the night

50% increase individual requests to volunteer. We would need 700 days in a year, to be able to say yes to everybody.
30% increase in requests from companies to get involved in our work.
60% increase in gifts-in-kind. Enough winter clothing donated to ensure everybody can regularly change their clothing.
An increase in financial donations. Enough to employ another member of the staff in the daycentre, and ensure everybody can access free food and free services.

Our best year yet, for the numbers of people leaving the streets. We wish to offer our sincere thanks to London Overground and their passengers for a very generous response. We also wish to thank London Overground staff for the multiple volunteering days donated, serving meals and sorting clothing.

Please call 03000 111 400 or e-mail info@whitechapel.org.uk for further information.


challengeEnglish councils accused of hiding scale of homelessness crisis

Critics point out change of compiling method led to decrease in total count of rough sleepers

The Guardian - 25-02-2019


Temperature now in Whitechapel

24.7 °C

23.7 °C Feels like
0.00 in Rainfall Today
9.2 mph Wind Speed (Gust)

A Story You Made Possible


Tony arrived in the UK back in the 1960's and after retiring found he was very alone and needing support. He has been using the Whitechapel Mission for companionship and support for his low income. A Breakfast with friends and somebody to talk to.

Our Current Needs

View our needs today.

What we are short of, what we are desperately short of, what we have enough of and what we have an abundance of.

Learn more >>>