Our Impact in 2019

  • Over 5,200 volunteers, offering over 36.400 hours of their time.

  • New figures reveal that 16,134 people were found sleeping rough on any given night in England in 2018/19, an increase of 32% on the previous year.

  • Figures reveal that 8,096 people were found sleeping rough on any given night in London in 2018/19, an increase of 7% on the previous year.

  • Rough sleeping in England has now increased by 250% since 2010

  • 24% of rough sleepers have been on the streets for 2 years or more.

  • 108,398 breakfasts served during this year, an average of 297 a day.

  • 5,698 different people used our services during this year.

  • 2,457 people used our advice services during the past year. 566 were women.

  • 24% of people using our services are under 26 years of age.

  • 49 people use the Whitechapel Mission's address to receive their post.

  • 47 people were helped to find employment

  • 58 were referred to drug or alcohol programmes.

  • 298 people received help in claiming benefits.

  • 32% of people using our services have been in care at some point.

  • 15% of people supported by the Whitechapel Mission have been in the armed services.

  • 63 people found permanent accomodation, either a flat or apartment. 312 people found a hostel during this year.

  • 29 birth certificates purchased during this year.

  • 52 people came to us without any form of ID at all.

  • 23,800 showers during this year.

  • 38% of people using our services have been in prison.

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Our Mission

The Whitechapel Mission has been serving the homeless and marginalised for 143 years – including a day centre, skills training and career advice, activity programmes and specialist support for complex needs. By encouraging each person to address the issues which caused their homelessness, we help them to gain the skills and confidence to make lasting changes in their lives.

We believe everyone deserves a chance, regardless of their background, race or religion. We are open to all, without exception.

We are open every day of the year and expect to see as many as 300 homeless and vulnerable men and women each day. And we do this without public funding.

We know that we can, and are, making a positive and lasting difference to the people who ask for our help.

News - COVID-19 (Coronavirus)

challengeWe are closely watching the situation with COVID-19 (Corona-virus) and doing everything we can to make sure guests, volunteers and staff are safe.

Thankfully, none of the team has been directly affected by COVID-19 and we have taken preventative measures to ensure this remains the case. None of our guests have currently been effected by the COVID-19.

We are suspending all volunteering and outside service provision. Our current evaluation of risk, is that people should not be traveling to the Mission unless absolutely essential.

Food is the highest priority for those sleeping on our streets. Warm clothing, medical attention and support must be sustained as long as possible.

The Mission remains Open and Serving

Donate now to our frontline response

We pledge to be open every day and pledge to make a difference for as many people as possible.

But, only if you can pledge to support us.

Make a difference today!

People asking for money on our trains

We offer free food, free showers, free clothing and free advice and counseling to all those in genuine need. (suspended due to virus)

Free access to medical advice, free access to educational classes and free access to benefits advice, job club and housing advice. (suspended due to virus)

Daycentre open 6am every day of the year, and staff on-site 24 hours a day.

Advice centre open until 4pm weekdays. (suspended due to virus)

We are open to all, regardless of their background, race, sex, religion or origin.

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Concerned about someone sleeping rough?

streetlinkNotify StreetLink by visiting Streetlink.org.uk, use the mobile app, or call 0300 500 0914

Todays Volunteers

We welcome volunteers from:

No volunteers today.

Volunteers play a crucial role within the Mission, serving breakfast, sorting clothing or working one to one with people who are homeless.

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Text a Donation Now

Text HOMELESS to 70144 to donate £3

Text costs £3 plus network charge

Or text FEED to 70144 to donate £5

Text costs £5 plus network charge. The Whitechapel Mission receives 100% of your donation. Obtain bill payer's permission. Customer care 03000 111 400. Charity No: 227905

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The Mission remains open and serving

Our doors continue to open at 6am, every day

We offer a free cooked breakfast from 7am daily

We welcome donations between 4am and 4pm on weekdays and 4am and noon on weekends

Volunteering remains suspended until the lockdown is lifted

We are open to all, regardless of their background, race, sex, religion or origin.