Our Impact in 2019

  • Over 5,200 volunteers, offering over 36.400 hours of their time.

  • New figures reveal that 16,134 people were found sleeping rough on any given night in England in 2018/19, an increase of 32% on the previous year.

  • Figures reveal that 8,096 people were found sleeping rough on any given night in London in 2018/19, an increase of 7% on the previous year.

  • Rough sleeping in England has now increased by 250% since 2010

  • 24% of rough sleepers have been on the streets for 2 years or more.

  • 108,398 breakfasts served during this year, an average of 297 a day.

  • 5,698 different people used our services during this year.

  • 2,457 people used our advice services during the past year. 566 were women.

  • 24% of people using our services are under 26 years of age.

  • 49 people use the Whitechapel Mission's address to receive their post.

  • 47 people were helped to find employment

  • 58 were referred to drug or alcohol programmes.

  • 298 people received help in claiming benefits.

  • 32% of people using our services have been in care at some point.

  • 15% of people supported by the Whitechapel Mission have been in the armed services.

  • 63 people found permanent accomodation, either a flat or apartment. 312 people found a hostel during this year.

  • 29 birth certificates purchased during this year.

  • 52 people came to us without any form of ID at all.

  • 23,800 showers during this year.

  • 38% of people using our services have been in prison.

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Our Mission

As The Whitechapel Mission cares for an increasing number of our most vulnerable guests during the corona-virus (COVID-19) emergency, we remain committed to the health, safety and well-being of all. Our guests who are experiencing homelessness don’t have the option to “stay at home” to avoid risk to themselves or others — so we are reliant on friends like you who choose to give generously.

We are closely monitoring the corona-virus (COVID-19), as well as pro-actively seeking and following the latest guidance from the Government and other community partners. And we are thankful for our supporters who help make it possible to continue our work.

We continue to offer our essential services (more than 75,000 free meals served during the pandemic). Our response balances the consideration that our guests are highly vulnerable to many challenges. Organizations like ours have a duty to care and not prematurely suspend potentially life-saving services. We are seeing new faces, with new worries — people who are desperately in need of the food, shelter, advice and hope offered at The Whitechapel Mission. People in need continue to be welcomed at our Whitechapel Centre.

A huge number of people have been found hotel accommodation during this pandemic, but sadly, there are still people on our streets. We remain open and serving

How can you get involved during this challenging time?

Support financially — Your gift will help us serve our vulnerable guests. Your generosity can help us with unexpected costs of supplies as we package lunches to-go, cook far more breakfasts and clean our shelter.

Volunteer — We ask everyone to follow the latest guidelines from city and government, and remain home as much as possible. We will re-start our volunteering programme as soon as possible

Send needed supplies — See details of specific supplies needed at our-needs. We ask everyone to follow the latest guidelines from city and government, and "stay-at-home” to avoid risk to yourself, our staff and others.

Spread the word — Remind others how vulnerable those without a home are in this crisis — and the ways The Whitechapel Mission is responding. Share our @whitechapelmission social media posts - links below. Like us on Facebook

The Mission remains Open and Serving

Donate now to our frontline response

We pledge to be open every day and pledge to make a difference for as many people as possible.

But, only if you can pledge to support us.


Make a difference today!

People asking for money on our trains

We offer free food, free showers, free clothing and free advice and counseling to all those in genuine need.

Free access to medical advice, free access to educational classes and free access to benefits advice, job club and housing advice.

Daycentre open 6am every day of the year, and staff on-site 24 hours a day.

Advice centre open until 4pm weekdays.

We are open to all, regardless of their background, race, sex, religion or origin.

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Concerned about someone sleeping rough?

streetlinkNotify StreetLink by visiting Streetlink.org.uk, use the mobile app, or call 0300 500 0914

Todays Volunteers

We welcome volunteers from:

Our volunteering programme is currently suspended

For the safety of our volunteers and guests
The minimum number of people needed to deliver the services, should be the maximum number of people on-site

Learn More >>>
Go to Diary >>>

Text a Donation Now

Text HOMELESS to 70144 to donate £3

Text costs £3 plus network charge

Or text FEED to 70144 to donate £5

Text costs £5 plus network charge. The Whitechapel Mission receives 100% of your donation. Obtain bill payer's permission. Customer care 03000 111 400. Charity No: 227905

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The Mission remains open and serving

Our doors continue to open at 7am, every day

We offer a free cooked breakfast from 8am daily

We welcome donations between 6am and 4pm on weekdays and 6am and noon on weekends

Volunteering remains suspended until it is safe

We are open to all.