Our centre in Whitechapel is open every day throughout the year, as many as 600 free meals being served each day

and we will remain open everyday throughout this Winter

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For many of us this may be another difficult and uncertain festive period. However, we continue to be inspired by the kindness and resilience we see from everybody involved in our work, from our volunteers and staff to the supporters like you who make our work possible.

We would like to wish you a Very Happy New Year

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With your help, we have seen the incredible things that can happen when people come together to help one another. Thank you for being a part of #OurChristmasMission this year. We couldn't do what we do without you.

Happy New Year

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Whitechapel Mission

Whitechapel Mission

Our Work


Breakfast is Served


Hot Cuppa


Cooking Meals


Lunch is ready


Hot Shower and clean clothing available at 8:30am daily

Advice Centre

Advice workers available from 8am

Computer Suite

Access to computer suite from 8am. Fast internet access at any time


Clothing being sorted by volunteers

100% Donation Policy

Donation Pie Chart

How we use your donations

The Trustees of the Whitechapel Mission are proud to confirm that we operate on a unique 100% donations policy. Every penny of every donation received is used strictly for charitable purposes.

The Trustees understand the importance and responsibility that comes with running a charity and accountability it brings.

All the charity's administrative and fundraising costs are covered by:

  • Investment income
  • Income generated from the Whitechapel Mission building. Money raised from rental income

People asking for money on our trains

  • We offer free food, free showers, free clothing and free advice and counseling to all those in need.
  • Free access to medical advice, free access to educational classes and free access to benefits advice, job club and housing advice.
  • Daycentre open every day of the year, and staff on-site 24 hours a day.
  • Advice centre open until 3pm weekdays.
  • We are open to all, regardless of their background, race, gender, religion or origin.

Frequently Asked Questions

A free breakfast served daily from 7:30am until 10am

Showers available weekdays from 8:30am

Clothing available weekdays via showers

Advice workers available weekdays from 8am until 3pm

Computer Suite available weekdays from 8am until 3pm

We can welcome socially distanced donations at our door - with masks worn please (if possible).

We welcome donations of non-perishable food, toiletries and clothing on any weekday from 5:30am until 4pm and weekends from 5:30am until noon.

It is possible to make donations outside of these hours, if you can call us and arrange.

We are not able to accept duvets and pillows. And we cannot accept pre-cooked food.

We are able to arrange collections of donations - this will need to be a no-contact collection.

We will always try to group collections together to make the collections as cost effective as we can. We ask you to bear in mind that our vehicles are very costly to run and therefore it is not possible for us to collect small donations, unless we can link the collection with others in the area.

We will very rarely collect from outside the M25 due to the time and cost implications.

We are not able to accept duvets and pillows. And we cannot accept pre-cooked food.

Rarely. Our entrance is in Maples Place, E1 1BJ and it has parking bays. These are usually full most of the day from 8am

It is possible to park outside of our carpark gates for a short time to unload (in the same road)

If you call us in advance and inform us of your vehicle registration number, we can have the gates open for you to park.

We cannot accept new individual volunteers at the moment. We are able to welcome back our volunteer groups.

We are grateful for the interest in volunteering onsite, but we need to keep volunteers, guests and staff safe.

Contact us
Housing Advice 3,432

offered housing advice during pandemic

Clothes Delivered 9,125

people supported during pandemicc

Meals Served 346,536

meals served during pandemic

Get In Touch